Terms and Conditions of sale
useful information
Arrival
Starting at 15:00
The front desk is open 24 hours a day.
Departure
Until 12:00
Cancellation
Free cancellation up to 15:00, 48 hours before arrival
In case of cancellation or modification after this period, the establishment charges 100% of the reservation
In the event that the reservation bill exceeds more than €1000 the hotel reserves the right to request a 30% deposit as confirmation of reservation.
These will of course be refunded in case of cancellation 48 hours before the reservation date. Cancellation conditions applicable to all rates, excluding special rates specifying specific cancellation conditions.
WIFI
WIFI is available for free
Breakfast
Breakfast at €36.00/€18 for children under 12
Parking
The property has on-site parking
The parking space is outside the hotel and is not monitored
The hotel does not accept responsibility in case of theft or loss of objects and/or property, nor for any damage caused to property or persons, unless caused directly by hotel staff
Kids
Children stay for free in their parents' room up to 3 years
An extra bed available upon reservation for €45.00/night
Baby cots are available upon reservation for free.
Animals
Pets are allowed
Animal supplement: €20.00/animal/night
Tourist tax
€3.50 per person per night
Room for people with reduced mobility
The hotel has two rooms for disabled people, please specify this when booking
Accepted payment methods
Bank card/Check/Cash/Holiday vouchers
Applicable law in case of disputes
After having contacted the department concerned by your commercial disagreement with the establishment and in the absence of a satisfactory response within 3 weeks, the customer may refer the matter to the Mediator, whose contact details and procedures are available on: www.cnpm-mediation-consummation.eu
Postal address: CNPM Médiation Consommation, 27 Avenue de la Libération, 42400 Saint Chamond
Telephone: +33 (0) 9 88 30 27 72
Starting at 15:00
The front desk is open 24 hours a day.
Departure
Until 12:00
Cancellation
Free cancellation up to 15:00, 48 hours before arrival
In case of cancellation or modification after this period, the establishment charges 100% of the reservation
In the event that the reservation bill exceeds more than €1000 the hotel reserves the right to request a 30% deposit as confirmation of reservation.
These will of course be refunded in case of cancellation 48 hours before the reservation date. Cancellation conditions applicable to all rates, excluding special rates specifying specific cancellation conditions.
WIFI
WIFI is available for free
Breakfast
Breakfast at €36.00/€18 for children under 12
Parking
The property has on-site parking
The parking space is outside the hotel and is not monitored
The hotel does not accept responsibility in case of theft or loss of objects and/or property, nor for any damage caused to property or persons, unless caused directly by hotel staff
Kids
Children stay for free in their parents' room up to 3 years
An extra bed available upon reservation for €45.00/night
Baby cots are available upon reservation for free.
Animals
Pets are allowed
Animal supplement: €20.00/animal/night
Tourist tax
€3.50 per person per night
Room for people with reduced mobility
The hotel has two rooms for disabled people, please specify this when booking
Accepted payment methods
Bank card/Check/Cash/Holiday vouchers
Applicable law in case of disputes
After having contacted the department concerned by your commercial disagreement with the establishment and in the absence of a satisfactory response within 3 weeks, the customer may refer the matter to the Mediator, whose contact details and procedures are available on: www.cnpm-mediation-consummation.eu
Postal address: CNPM Médiation Consommation, 27 Avenue de la Libération, 42400 Saint Chamond
Telephone: +33 (0) 9 88 30 27 72